The journey to solve the mortgage shopping problem

Our story began nearly two years ago when we wrote a business plan to improve the mortgage shopping process for consumers. The journey to create an unbiased mortgage shopping platform that protects privacy and generates amazing results for families allowed us to confirm numerous hypotheses and learn some rather surprising facts along the way. In addition to sharing these insights and other findings here in our blog, we'll be posting stories from our various business interactions with Realtors and Financial Advisors as well as mortgage-related content.

We've built strong relationships with financial advisors who share our values of transparency and client-first service. These partnerships allow us to provide coordinated guidance that considers your complete financial picture, not just your mortgage.

Until now, there have been no easy options to shop, evaluate and select a lender, loan officer or loan program. If you recently obtained a mortgage for a home purchase or for a home refinance, chances are you used at least one online loan search engine, a spreadsheet, several emails chains, many phone calls, a few text messages and lots of time… LOTS of time. If you made the mistake of giving up your phone number and email address during your online mortgage shopping, you may still be getting calls from mortgage lenders – months after you closed your loan!

It is also likely that you felt a bit unsettled during the process of mortgage shopping and comparing mortgage loans. Who could blame you? A mortgage is a big deal and with the confusing terms, jargon filled disclosures and range of products and options, it can be nearly impossible to ever feel confident in a decision. There seems to always be a “but what if I were to…” scenario, and let’s face it: you don’t know what you don’t know.

This experience and these feelings are not unique to your last mortgage transaction.

This pain is felt by thousands of people on a daily basis – and it is what we solved for when we designed and built MortgageCS, the Mortgage Concierge Service.

We have lots more to share, so be sure to stay in touch with us right here on MortgageCS and through Twitter, LinkedIn or Facebook. Our founding team has been in the mortgage business since early 2002, and involved with consumer focused technology platforms since 2000. This expertise, when combined with our recent findings and listening to our users, will be leveraged to continually improve the MortgageCS platform. We are glad you are here! Reach out at any time, we’d love to hear from you during your mortgage shopping process.