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Document Upload

A fast, efficient process to get your loan to closing.

Quick virtual uploads. Easy-to-use scanner app. Safe, secure document collection.

Uploading Your Documents

Follow our easy guide to help your loan move along quickly.

By collecting your documents upfront, we improve the efficiency of your loan process. Borrowers who upload organized documents in a timely fashion will be prioritized for document review and close their loan faster!

Secure Upload Portal

The most secure and recommended way of sharing your documents.

Upload Your Files

Other Options

Fax(215) 399-9767
Text(215) 987-2602

DO

Document Best Practices

  • Include all pages in your uploads, even if they're blank. Check for page numbers like "page 1 of 2."
  • Use the free Adobe Scan app for fast, easy scanning of paper documents.
  • Use clearly identifiable file names to move rapidly through our document review queue.
  • Double-check your uploads against the list we sent before submitting.

DON'T

Common Mistakes to Avoid

  • Don't submit partial documents. We need full versions of all statements, including ALL pages.
  • Don't submit pixelated, blurry, or low-resolution files. Unreadable docs require re-submission.
  • Don't redact any information. Underwriting cannot accept documents with covered or missing info.
  • Don't skip the final review. Check your files against the document list before uploading.

Document Examples

Submit high quality uploads for a fast loan process.

When submitting scanned documents, take clear, well-lit images with all information and corners visible. See examples of correct uploads vs. common issues below.

Document example: Clear & Complete

Clear & Complete

Document example: Too Blurry

Too Blurry

Document example: Cut Off

Cut Off

Document example: Too Dark

Too Dark

Document example: Redacted

Redacted

Document example: Partial Page

Partial Page

Recommended Tool

Download the Adobe Scan app

Need to scan paper forms or statements? We recommend the free Adobe Scan app to streamline your scanning process. Simply take a photo, save as PDF, and send us a download link.

Download on the App StoreGet it on Google Play

Not comfortable using the app? No problem! You can use a traditional scanner or download documents as PDFs. We're happy to walk you through the process if you need assistance.

LEARN MORE

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